Friday, May 25, 2012

How to Cope With Coworkers from Hell


By Kelly Gurnett
For the Brazen Careerist Blog


If you’ve been in the workforce for any length of time, chances are you’ve run into one of them—the coworkers who make everyone else’s days miserable. You wish they would just get fired, and maybe someday they will; karma’s gotta come around eventually, right?.
But until then, here are some tips for dealing some of the most common incarnations of The Coworker from Hell – without getting fired yourself.

The Grump

It was cute when Eeyore did it, but not so cute when the middle-aged woman the next cube over sighs, “Well, that figures…” every time the printer jams. You dread asking her anything because you know it will be met with a belabored sigh and the inference that you’re part of the universe’s grand scheme to keep her down.
The best way to deal with The Grump is to kill her with kindness (and then promptly ignore her). Be polite, be upbeat and let every frown and under-the-breath mutter roll right off you.
You will probably never be able to de-grumpifya Grump, but you don’t have to let her bad attitude ruin your day. (Plus, nothing bothers a Grump more than someone who refuses to sympathize with their woes. Not that you’d be so devious as to use cheerfulness as a weapon, but I’m just sayin’…)

The Bully

If you think you’ve outgrown playground politics, think again. Grownups still find plenty of ways to intimidate and exert power over others because they feel insecure about themselves. Taking note of every time you run five minutes past your lunch? Or cc’ing the boss on an e-mail complaining to you about a personal conflict? Office bullies want nothing more than to bring other people down to make themselves look better.
The one and only way to handle an office Bully is to ignore them and take the high road. Don’t respond unless it’s absolutely necessary (as in saving your reputation from that libelous cc).
If you do need to respond, be polite, be respectful and say as little as possible. Bring any potentially work-threatening conflicts to your supervisor’s attention rather than trying to hash them out with the Bully.
Be the grownup—don’t engage, don’t fuel the fire and soon enough the Bully will either get frustrated and bother someone else or cross the line so far that management takes notice.

The Clinger

You took the new girl out for lunch to make her feel welcome, and now she’s waiting for you every day at noon asking, “So, where are we going today?”
You have to be kind with a Clinger. It can be tough making friends at work, and you’ve obviously helped this person feel like they belong. Don’t cut them off altogether; instead, try to gradually extricate yourself from being their 24/7 pal.
Claim other obligations you have to fulfill now and then. Help introduce them to other people in the office. Make it clear that you’re available, but not constantly available. Gently prying yourself from a Clinger’s grip is much more effective than suddenly ignoring them altogether, which can result in an unfortunate “Why do you hate me what did I do how can I make it up to you?!” reaction.

The Chatty Cathy (or Charles)

Your best defense against a chatty coworker is your environment: you’re at work. Just tell them you have work to do.
There are plenty of ways to do this tactfully: “I’m so sorry to have to run, but the boss is expecting that report from me,” or “I hate to cut you off, but I have a deadline.” Preface your exit with a statement that expresses your regret, then get the heck out of there.
Don’t feel bad if you need to interrupt a Chatterbox mid-sentence; some of them don’t leave room to get a word in edgewise. Some won’t even care that you’ve left and will latch on to the next available person without skipping a beat.
Which brings up the dilemma of the Ultimate Chatterbox, the sort that doesn’t get the hint even after you’ve gone back to your desk, sat down and started typing while they continue to regale you. In those cases, the other person has basically decreed that politeness has gone out the window. Continue to type away, refuse to lend even an “Mm-hmm,” even pick up the phone and start making a call if you want to. When the Chatterbox realizes she’s not getting any kind of reaction, she’ll get bored and move on.

The Gossip

The thing to remember with an office Gossip is however much secret enjoyment you get from hearing the latest dish on your boss, you are palling up to the office Gossip. Just because you’ve shared some juicy exchanges doesn’t make you immune to becoming one of their hot topics down the road. (Or from being labeled a gossip yourself if people find out you’ve been swapping stories.)
Be extremely careful what you say around a Gossip. Practice phrases like, “That’s really none of my business” and “I’m sorry; I’ve got work to do right now.” The further away you keep from a Gossip, the better you are. Nothing good ever comes from talking behind people’s backs.

When all else fails

If a coworker is really preventing you from getting your work done, or if they’re acting unethically or harassing you, it’s not tattling to take it to your superiors. Some people are just difficult to work with, but when it crosses the line and reaches any of these extents, you have the right to stand up for yourself. Don’t forget that!
Kelly Gurnett, a.k.a. “Cordelia,” runs the blog Cordelia Calls It Quits, where she documents her attempts to rid her life of the things that don’t matter and focus more on the things that do.  You can follow her on Twitter and Facebook.

Monday, May 7, 2012

Co-op Student Newsletter | Spring 2012


Stay connected to RIT, while gaining experience
 Topics: Co-op Factoids | Making the Most of Your Co-op Tip | Out On Co-op | Co-op Kitchen




SPRING QUARTER CO-OP FACTOIDS

Number of students on co-op: 1023                                              
Number of students on co-op internationally: 19
Number of companies employing co-op students: 607
Companies hiring the most students this quarter: 
BorgWarner Morse, Cisco Systems, Harris Corp, Intel, Intuit, Paychex,  RIT, Rochester Software Associates, Thomson Reuters, Toyota, University of Rochester, Wegmans, Welch Allyn
Co-op city trivia:  Quincy, Massachusetts - This city is the birthplace of John Adams and John Hancock - two of the signers of the US Declaration of Independence.




MAKING THE MOST OF YOUR CO-OP TIP
Ending on a Positive Note
How you handle your final days on co-op could be critical to your future career success. You never know when you may need a recommendation, a letter of reference, or possibly end up interviewing with the company again.
Here are a few ideas on how to leave a good lasting impression on your co-op assignment:
• Don’t burn bridges! If there were people you did not like or get along with, be gracious to them before you leave. Don’t bother with the dramatic exit speech on how much you disliked them.
• Write personal thank you notes to those who mentored you, worked closely with you or helped you while you were there. Especially your direct supervisor.
• Make sure all of your projects are completed before your last day.
• Request a final review or evaluation before you leave. Ask for any feedback or things you could have done better.
• Make sure you turn over any proprietary materials before you leave.
• Remove any personal information from the computer and workspace you used.
• Make sure you have contact information for key people and ask them if you can keep in touch.
• Ask for a letter of recommendation (or reference for your LinkedIn profile) from your supervisor.




OUT ON CO-OP – JOSIAH PETERHAM
Josiah Peterham (center) with co-workers at MocoSpace


Major:        Information Technology
Year:         Senior
Company:  MocoSpace
City/State: Boston, Massachusetts
Job Title:    Quality Assurance Engineer

Brief description of your job and responsibilities:
During my time at MocoSpace, I was responsible for testing the quality and flow of a competitive gaming platform along with testing and monitoring the rest of the site for bugs and any potential problems the customer might encounter.  I tested the platform using numerous mobile devices that are available to the consumer including Android and Apple.  My responsibilities also included creating a log of the bugs that I found using Jira tickets (a logging system) and verifying any further bugs found by third party testers using a program called Utest.  I also set up a development environment that provided me with the ability to understand, write, and use scripts for testing automation.  I also attended R&D, QA, and Post-Release meetings to discuss and facilitate the progress of the projects we were working on.

How did you find the job?                               
Job Zone and my Co-op Advisor Jill Jablonski

Tips or advice for students who will co-op for the first time?
Always think positively and believe in yourself.  Don’t worry about what can go wrong but instead look for opportunities to be a leader and to help others.  Life is short… so do the best that you can and make the most of every opportunity that is given to you.  Keep in regular contact with your co-op and class advisers make use of their wisdom and experience in our particular field.  Find out when the best times are to apply for co-ops you are interested in and then apply even earlier than that.  This shows the companies you are both proactive and assertive, which are valuable skills in the business world.  Apply to everything that looks interesting to you.  It is better to have too many offers than only a few to choose from.  Also, spend a generous amount of time researching the areas you want to go to and the culture and work environments of the companies you want to write to.  These practical suggestions will all help create an easy transition and increase your probabilities for success!

How has co-op benefitted you?                        
I learned a great deal about the Mobile, Gaming, and HTML5 world from a business perspective.  This included working with my coworkers to create, develop, and market a product to meet the demands of a very competitive gaming market.  This also included intuitive and visionary marketing to create further additional demand from satisfied customers.  The whole experience was a valuable opportunity to naturally extend from the academic world that I came out of… into the real world of business.  It was also an excellent opportunity to get to know what it is like to move to a new place, explore a new culture, make new friends, and learn to rely on my own instincts and skills.  I cannot emphasize enough how valuable this experience was for me.  This co-op has proven more beneficial than I ever imagined and I am looking forward to the next step of my career where I will be moving to North Carolina to work for one of the world’s leading investment companies.




THE CO-OP KITCHEN   

You really can’t get any easier than this – your own individual macaroni and cheese meal with virtually no clean up!              
Macaroni and Cheese in a Mug
(serves just one)
1/2 cup macaroni pasta (use whole grain, it’s better for you!)
1/2 cup water
1/2 teaspoon salt
1/4 cup milk (any % you like)
1/4-1/2 cup shredded sharp cheddar cheese (or any other cheese of your choice)
Combine the pasta, the water, and the salt in a microwave-safe mug or bowl. Microwave on HIGH in 2-minute intervals until the pasta is almost completely cooked, stirring between each interval. This should take about 6-8 minutes total. If the pasta absorbs all the water before the pasta is cooked, add another 2 tablespoons of water.
Stir in the milk and the cheddar cheese. Microwave on HIGH in 30-second intervals until the cheese has melted into a creamy sauce, stirring between each interval. This should only take about a minute to a minute and a half. For a creamier sauce, add an extra tablespoon or two of milk and cheese.
Spice it Up - Add any spices you might like (paprika, chili powder, salsa) along with the milk and cheese. Or perhaps diced onions, peppers, shredded cooked meat – whatever you like!


Thursday, May 3, 2012

Grads! Share your plans after graduation: www.rit.edu/gradplans

We really want to know what your plans are after graduation. Job, grad school or something else? Please take a quick minute to fill out our survey!

Watch our Congratulations Graduates video and best of luck to you all!

Remember, we continue to be available to you at any point in your career.

All our best,
RIT Office of Co-op and Career Services